AI-Powered Proficiency: Advanced Skills for EAs, PAs, & Office Professionals
- 9th - 10th October, 2024
- Virtual Training
Overview
This course will help with developing EAs, PAs, Office Professionals and Administrative Assistants to improve their relationship with their executives. They will learn to effectively manage and increase their potential and personal influence, at the same time, improving their communication in all spheres of their roles.
This 2-day course is interesting, challenging and will be stretching your EAs, PAs, Office Professionals and Administrative Assistants through realistic case studies, problem-solving exercises and practical skills to develop themselves.
Benefits of attending
By the end of this course, your EAs, PAs, Office Professionals and Administrative Assistants will:
- Understand and effectively develop and improve their relationship with their executive
- Realise and become more aware of the importance of their Emotional Intelligence
- Implement and refine their communication skills and increase their power of influence
- Discover and develop strategies to manage their personal brand
Schedule
Module 1: Strengthening relationship with your boss
- Developing trusting relationship with your boss
- Planning skills to anticipate and proactively support your boss
- Extending the partnership
- Aligning and expanding partnering relationships
Module 2: Your personal brand
- Identify your personal brand and source your strengths
- Identify tasks that and value to your value
- Understand how you interact with others plays a big part of your personal branding
- Promote yourself clearly and powerfully
Module 3: Personal effectiveness
- Learn the importance of prioritising
- Discover when you are most productive
- Why we waste time and what to do about it
Module 4: Emotional intelligence and YOU
- Characteristics of EQ
- Strategies to improve your self-awareness
- The importance of EQ in the workplace
Module 5: Improve communication and realise your personality type
- Learn something new and have some fun
- Improve self-awareness and the awareness of others through using E-Colours
- Discover your Strengths & Potential Limiters
- Understand how the E-Colours works in Action
Module 6: Business communication
- Business etiquette
- Tips for different communication types
- Professional business writing tips
Module 7: Effectively encourage team members
- Discover the common reasons why we don’t praise as often as we should
- Find out how to deliver effective praise and make sure the person knows it
Module 8: Impressively influence successfully to get maximum effect
- How to influence others and get maximum effect
- Discover the different concepts of influence
Trainer's Profile
Michele Thwaits is an experienced and a sought-after facilitator and trainer specializing in EA, PA, VA and administrative skills, Professional Business Writing, Communication skills, E-colours awareness and People Smart Skills, Leadership skills as well as Emotional Intelligence.
Since 2006, she has had the privilege of working with audiences
worldwide in over 16 countries since 2010 from Africa to Europe, Middle
East and USA through training and speaking engagements. She is a master communicator, skilful coach and mentor who has groomed many junior assistants for success with their personal and career development.
Michele has over 34 years’ experience in the PA profession. and has served on many PA forums and currently serves on the Committees of PSASA (Professional Speakers Association of South Africa) Virtual Chapter and an ambassador of PANSA (Platinum Assistants South Africa) and member Academy of Excellence, PAFSA.
Michele believes every person has a want and desire to enhance their personal and professional skills and ultimately empower themselves in their profession and she takes every opportunity to share her experiences and knowledge to encourage every person that whatever they put their minds to, they can achieve their full potential.
At its core BIZREV is a global business to business event company that has embraced the digital age. We create a blend of live & digital events that drives corporate innovation.
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Contact Us
- 1630 Connecticut Ave Washington District Of Columbia DC 20009
- info@bizrevgroup.com
- +92-345-3185381